2024 Highlights for Customer Support

Domestic customers

• New radio and dispatch systems installed for Midwest and Western customers.

• Performed install of new radio system for Southern customer.

• Conducted multiple site walks for installs.

• Supported Upgrade team on state and local system upgrades in Program Manager and Field Engineer roles.

International customers

• Supported international service team with general maintenance requests.

• Assisted international customers with new installs and upgrades in three countries.

• Services provided in Project Manager and Service Technician roles.

• Performed audit to track shipping between supplier and their customer in the Southern Hemisphere.

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